Frequently Asked Questions

Question 1

How longs does the setup take ?

Answer

Setup can take anywhere about 5-10min, and depends how fast you can provide import files for all drivers and equipment if you are not using integration to pull all the data into digital permit book.

Some documents can be bulk uploaded, and others will need to be uploaded 1 by 1 depends on customer documents, and document types.

Question 2

How long is the trial ?

Answer

You can try free up to 30 days.

Question 3

Do you have document limits ?

Answer

No! You can have as many documents as you need, and you can add as many formats and document descriptions as you need.

Question 4

How does document sharing work ?

Answer

You will add any document and specify to share or not with the driver.

Documents are added to 4 profiles, Driver, Vehicle, Trailer and Company.

Documents show up for driver separated by category, Driver,Current Vehicle, Current Trailer, and Company.

Also we have Documents tab, where drivers can view all documents in one tab, search for documents, share or EMAIL documents.

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Question 5

Do you have admin user limits ?

Answer

No! You can add as many admin users as you need.

Question 6

What device do drivers need to run mobile app?

Answer

Digital Permit Book can be found on both Google Play Store for Android and Apple store for all IOS devices. We can also provide APKs or custom developed flow app for specific customer needs.

Question 7

Does mobile app store documents locally ?

Answer

Yes! The mobile app will make a automated backup of all documents, and if there is no internet, all the documents will open offline.

Question 8

How do integrations work ?

Answer

Integrations lets you sync, and manage drivers, and vehicles in both platforms with single update.

In Samsara integration, if you change or update trailers within samsara mobile app, it will also update trailer and new documents in the Digital Permit Book app.

Question 9

How many fleets trust and use digital permit book ?

Answer

We have around 100 fleets, and around 10,000 drivers. Few fleets with over 500 drivers and 3000 trailers. Digital Permit Book is developed with growth and enterprise level severs to support any fleet size.

Question 10

Is Digital Permit Book for my fleet ?

Answer

Digital Permit Book is perfect for any fleet size. We do have customers from 15 drivers to 850 drivers. Bigger the fleet, more time and money we can save for you.

Sometimes to manage all the documents is endless task, and faxing the documents to drivers mostly does not end up in permit binders. Paperwork is missing during DOT Inspection, and leads to dot violations.

Routing drives back to terminal to replace paperwork can cost $25+ in fuel just for 1 document.

Doing drop and hook is challenge that we solve for most customers and allow drivers to view and assign any trailer and get new trailer documents instantly.

Calling and texting drivers about all the expiries, another task that takes much time from your day, and Digital Permit Book will notify all drivers about their expires, and about the equipment they have attached at current time.

Question 11

Why would I choose Digital Permit Book ?

Answer

User-Friendly Interface
Designed to minimize the administrative burden on compliance managers and drivers alike.

Regulatory Adherence
Stay ahead of deadlines with customizable notifications, ensuring compliance.

24/7 Support
Enjoy uninterrupted operations with our round-the-clock assistance.

Seamless Integration
Integrated with industry leaders like Samsara, Motive, and Geotab.

Optimal Performance
Ensure optimal performance and uptime.

Data Security
Safeguard information with continuous data backups.

Question 12

Do I need to sign a contract ?

Answer

No! You are auto billed month to month, or you can choose to pay up front for 10 months and get 2 months FREE.