Frequently Asked Questions About Digital Permit Book Software

Question 1

Do you have a trial?

Accepted Answer

Yes, you can try Digital Permit Book for free at https://app.digitalpermitbook.com/register

Question 2

How does billing work?

Accepted Answer

Billing is based on the number of drivers and vehicles in your fleet. You are auto-billed month to month with no long-term contracts required.

Question 3

Do I need to sign a contract?

Accepted Answer

No! We do provide an agreement for legal purposes. You are auto billed month to month, or we can offer other custom plans based on your fleet needs.

Question 4

How longs does the setup take?

Accepted Answer

Setup can take anywhere about 5-10min, and depends how fast you can provide import files for all drivers and equipment if you are not using integration to pull all the data into digital permit book.

Some documents can be bulk uploaded, and others will need to be uploaded 1 by 1 depends on customer documents, and document types.

Question 5

Do you have document limits?

Accepted Answer

No! You can have as many types documents as you need, and you can add as many formats and document descriptions as you need.

Question 6

Do I need to upload all documents 1 by 1?

Accepted Answer

No! We have a bot that can do 1000's of documents at a time. Onboarding with us, or replacing expired documents takes just a few seconds.

Question 7

How does document sharing work?

Accepted Answer

You will add any document and specify to share or not with the driver.

Documents are added to 4 profiles, Driver, Vehicle, Trailer and Company.

Documents show up for driver separated by category, Driver, Current Vehicle, Current Trailer, and Company.

Also we have Documents tab, where drivers can view all documents in one tab, search for documents, share or EMAIL documents.

Question 8

Do you have admin user limits?

Accepted Answer

No! You can add as many admin users as you need.

Question 9

What device do drivers need to run mobile app?

Accepted Answer

Digital Permit Book can be found on both Google Play Store for Android and Apple store for all IOS devices. We can also provide APKs, run as Web App, Samsara Tile, Platform Science Tablets, or custom developed flow app for specific enterprise customer needs.

Question 10

What if I am an owner operator?

Accepted Answer

Digital Permit Book can support owner operators. After signup you will be forwarded to mobile app that will allow you to manage your documents.

Question 11

Does mobile app store documents locally, if no internet?

Accepted Answer

Yes! The mobile app will make a automated backup of all documents, and if there is no internet, all the documents will open offline.

Question 12

Do you have QR Code Access?

Accepted Answer

Yes! We do have few QR Code options available.

Question 13

How do integrations work?

Accepted Answer

Integrations lets you sync and manage drivers, vehicles, and trailers in both platforms with single update.

If you or driver changes or updates drivers current vehicles and trailer within Samsara, it will also update vehicle or trailer and new documents in the Digital Permit Book.

Digital Permit Book can be also accessed via Tile from Samsara Driver App.

Question 14

How does Samsara Integration work?

Accepted Answer

Integrations lets you sync and manage drivers, vehicles, and trailers in both platforms with single update. Digital Permit Book can be also accessed via Tile from Samsara Driver App.

Question 15

Do you offer Open API?

Accepted Answer

Yes! So you can connect your custom workflows and other systems.

Question 16

How many fleets trust and use digital permit book?

Accepted Answer

We have 200+ fleets, and around 30,000 drivers. Digital Permit Book is developed with growth and enterprise level structure to support any fleet size.

Question 17

Is Digital Permit Book for my fleet?

Accepted Answer

Digital Permit Book is perfect for any fleet size. We do have customers from 5 to over 1000 drivers. Bigger the fleet, more time and money we can save for you.

Sometimes to manage all the documents is endless task, and emailing the documents to drivers mostly do not end up in permit binders.

Paperwork is missing during DOT Inspection, and leads to dot violations.

Routing drives back to terminal to replace paperwork can cost $25+ in fuel just for 1 document.

Doing drop and hook is challenge that we solve for most customers and allow drivers to view and assign any trailer and get new trailer documents instantly.

Calling and texting drivers about all the expiries, another task that takes much time from your day, and Digital Permit Book will notify all drivers about their expires, and about the equipment they have attached at current time.

Question 18

Why would I choose Digital Permit Book?

Accepted Answer

Digital Permit Book offers comprehensive fleet document management with no document limits, unlimited admin users, offline access, integrations with major platforms, QR code access, and support for fleets of all sizes from owner operators to enterprise fleets with 1000+ drivers.

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